This Privacy Policy explains how partnerpro.az (“PartnerPro”, “we”, “our”, “us”) collects, uses, and protects information when you use our website, services, AI systems, chatbots, and platforms (“Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect

We may collect the following information:

1.1 Personal Information

Provided voluntarily by you:

  • Name, company name

  • Email address, phone number, WhatsApp

  • Social media account information

  • Billing details & payment info (processed securely via payment partners)

  • Any data submitted via website forms, emails, or chatbots

1.2 Automated Data

Collected automatically when you use website or AI services:

  • IP address, browser type, device info

  • Usage data & interaction logs

  • Cookies & tracking technologies

  • Chatbot input content and logs (used only to operate service)

1.3 Business Information

If you are a business client, we may collect:

  • Business data required to build automation systems

  • CRM & workflow details provided by you

  • Operational instructions and internal process information

You are responsible for ensuring you have legal right to share such data with us.


2. How We Use Information

We use information to:

  • Provide and improve our Services

  • Communicate with you about support, updates, and marketing

  • Configure and optimize automation systems

  • Maintain security & performance of our systems

  • Analyze usage to improve user experience

  • Protect legal and business interests

We do not sell personal data to third parties.


3. Data Security

We take reasonable measures to secure information, however:

  • No digital system is 100% secure

  • We cannot guarantee absolute security

  • Client must also maintain secure access to their systems

You agree that PartnerPro is not responsible for unauthorized access resulting from client actions, breaches of third-party platforms, or internet vulnerabilities.


4. AI & Automation Disclaimer

Our AI Chatbots and automation tools may process data to:

  • Provide responses

  • Execute internal workflows

  • Train system logic internally (not for external reuse)

User understands that AI systems may occasionally generate incorrect information and should not be relied upon for legal, medical, financial, or life-critical decisions.

PartnerPro is not liable for user decisions or actions taken based on AI output.


5. Third-Party Services

We use external tools such as (example):
Meta (Instagram/Facebook), OpenAI, WhatsApp Business API, Google Cloud, hosting providers, payment processors, analytics tools.

We are not responsible for:

  • Changes to third-party services

  • Data handling practices of external platforms

  • Service interruptions caused by third parties

You agree to comply with those platforms’ terms & policies.


6. Data Retention

We retain information as long as necessary to:

  • Provide active services

  • Meet legal obligations

  • Maintain business records

Upon subscription cancellation, system-related data may be deleted after reasonable retention period (unless legally required).

We may retain anonymized data for analytics.


7. Your Rights

Subject to applicable laws, users may request to:

  • Access their personal data

  • Correct inaccurate information

  • Request deletion (where possible)

  • Opt-out of marketing communications

Requests may require identity verification.

We reserve the right to decline removal requests if:

  • Data is legally required

  • System security may be affected

  • Project or payment disputes exist


8. Cookies & Tracking

Our site uses cookies to:

  • Enhance browsing experience

  • Analyze performance

  • Personalize marketing

You may disable cookies in browser settings, but features may not function properly.


9. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect data from minors.


10. Business Transfers

If PartnerPro undergoes merger, acquisition, or restructuring, user data may be transferred as part of assets, provided confidentiality is maintained.


11. Limitation of Liability

PartnerPro is not responsible for:

  • Loss of revenue or business caused by system errors or outages

  • Security breaches arising from third-party platforms or client negligence

  • Misuse of automation by client personnel

Use of our systems is at your own risk.


12. Policy Updates

We may update this policy at any time. Continued use of Services constitutes acceptance of updated policy.